How to Remove Pop-ups Completely?

Do you keep getting a pop up from asking you if you want to OPEN or SAVE dvtp_srv.js when you visit some websites? What is this? Why does it appear on your browser? Is it safe to leave it on the computer? How can you get rid of it? Read on and you will find the answers.

What is is a suspicious website that may contain ads or pop-ups which annoy many computer users. It can take over web browsers like Internet Explorer, Mozilla Firefox and Google Chrome and searching facilities. A majority of victims of this site pop-up are found to be IE users. Some iPad users with Safari also have the same problem. What mainly this site does on the browser is to generate popups and try to sell you something. You may get the popup “Do you want to open or save dvtp_src.js from” while browsing a specific web site. Sometimes there is a “Cancel” option in the popup which seems to allow you to decline the offer or exit the page. However, when you click on it, something may still be downloaded and installed on your PC and the pop-up keeps popping up on your other web pages. This site may not be a virus, but its popup really interfere with the normal browsing.


In addition to the nettlesome popups, the site may modify the browser settings like the Home Page, start page or search provider. It’s not surprising to see your IE homepage is set to a blank page without letting you change it back after infection. This potentially unwanted application is javascript and can be hard to remove. Due to it, some websites may load sluggishly and the browser can’t run smoothly as usual. Over time, your PC performance will be affected as well. What you download from this site might compromise the machine, you never know. It is capable of using cookies and other tracking technologies to spy on your browser behaviors and collect your personal information. For the sake of your computer, please remove from the browser without delay as soon as you notice its presence.

Symptoms may be caused by

If your machine is affected by adware or other potentially unwanted programs which lead to pop-ups, the following symptoms may occur when you use the computer.

  • When you visit certain websites or use apps like Words With Friends, a page with the address in the address box opens automatically in a new tab or window and asks you if you want to open or save dvtp_src.js.
  • Your web browsers are loading pages at a snail’s pace and sometimes they freeze or crash.
  • Some unknown programs may appear on your machine after you click on the popups from
  • Your computer runs slower and slower and the PC performance become poorer.
  • It’s difficult to get rid of the annoying pop-ups even if you reset the browsers.
  • Sometimes the antivirus programs can’t pick up any threats and fail to stop the pop-ups on your browsers.

How did you get popups?

Commonly, the popups from this site may be caused by other potentially unwanted programs like adware or spyware on your computer. If you installed adware by accident before, could be installed to the browsers without your knowledge.

Sometimes, it can be bundled with freeware/shareware. If you don’t pay attention to the user agreements of new software, it’s possible for these PUPs to sneak into your system. Thus, be careful when installing a free application and always choose the Custom Install option, if there is, to uncheck the offers of installing other unwanted programs during installation setup.

Visiting malicious websites could also result in this annoying popup from If you are redirected to suspicious websites carelessly, please exit immediately. Otherwise, such nasty things could be installed on your machine.

Solutions to Pop-ups

If you have no idea how to deal with this issue, just follow the instructions below to get rid of the malware step by step. If you are not sure about deleting the popups by yourself manually, we suggest you use a professional anti-malware program instead.

Option1: Enable IE Active X filtering

Open IE browser, click on the tools icon at the top upper right of the toolbar. Select Safety from the choices in the pull-down menu. Check Active X filtering. That should immediately solve the issue.


Option 2: Run Internet Explorer Safety troubleshooter

If the solution above fails, try running IE safety troubleshooter to fix the problem. To do this, follow the steps below:

Click on Start button and click Control Panel.


Type troubleshooting in the search box on the top right corner and then press Enter.


Click View all on the left panel.



In the All Categories window, run the Internet Explorer Safety troubleshooters by following on screen instructions.



Option3: Remove from Local intranet zone

Since IE browser won’t block pop-ups from websites that are in the Local intranet zone, a number of computer users who use IE are annoyed by the pop-ups from if the site is located in that zone. If the method above doesn’t work, try deleting this suspicious website from Local intranet zone.

Open Internet Explorer -> click the Tools on the toolbar -> select Internet options.


Click the Security tab, choose a security zone: Local intranet and click Advanced.

Local intranet


Under Websites, select the URL you want to remove, and then click Remove.


Note: If you want to learn more how to change security and privacy settings for Internet Explorer, click here.

Option4: Uninstall suspicious programs from Control Panel

Sometimes, the annoying pop-ups are caused by adware or other potentially unwanted programs. Check your Windows Control Panel and remove the program which is responsible for the pop-ups.

For Windows 8/8.1 users, right click on the Start button and click on Control Panel, if you use Windows 7/Vista, click on Start button and click on Control Panel.


Make sure the View by: is set to Category. Click on Uninstall a program link from the Control Panel screen.


Search for and select any program which was installed recently that might lead to the issue and click on Uninstall button to remove it.


If you use Windows XP, click Start, go to Control Panel and then double click Add/Remove Programs. Find the suspicious program and click on Remove button to uninstall it from the PC.

Note: Many computer users complain that they haven’t installed any new programs recently but they still get attacked by those nettlesome pop-ups while visiting certain websites. We strongly suggest you run a scan with the latest anti-malware definitions. The next solution will share 3 top anti-malware programs.

Option5: Remove by using advanced anti-malware software

SpyHunter iconSpyHunter anti-malware program

SpyHunter is a powerful anti-malware program that is capable of deleting various malware infections like Trojans, rootkits, worms, spyware, adware and other potentially unwanted programs. By being equipped with advanced technologies, it can detect and remove many tricky malware that other well-known security tools can’t pick up. When your computer is suffering from annoying pop-ups from this unknown site, just follow the steps below to download and install SpyHunter on your PC.

1 Click the icon below to download SpyHunter to your computer.


2 Run the downloaded file and install SpyHunter on your PC by following the prompts (Select the language > Click CONTINUE to proceed > Choose I accept the EULA and Privacy Policy >…). When the setup is successful, click Exit button and the tool will launch automatically.



3 Make sure that the DB version has been updated to the latest version before scanning your PC. To start the scan, click on Scan Computer Now button. SpyHunter will scan your system for all threats and this will take a few minutes.


4 When the scanning has completed, click on Fix Threats button to clear all the threats detected on your PC. This requires you to register for the full version of SpyHunter.


5 Your computer will be clean now.

In addition to SpyHunter anti-malware program, Malwarebytes and Max Spyware Detector are also excellent security tools that can help you get rid of the threats on your computer fully. If SpyHunter fails to solve the issue, you can try either of them to scan your system for related threats and clear them quickly.

malwarebytes iconMalwarebytes anti-malware

Malwarebytes Anti-Malware can also detect and delete malware infections thoroughly with industry-leading technology. Please note that to avoid software conflicts, you’d better not run more than one antivirus program on your computer. Follow the guide below to download and install Malwarebytes on your PC and then run it to eliminate the threats.

1 Click the icon below to download Malwarebytes. (This link will open a new web page from where you can download Malwarebytes)

malware download

2 Save the file to your PC and then install it by opening the downloaded file -> in Welcome to Malwarebytes Anti-Malware Setup Wizard screen, click Next button -> Choose I accept the agreement and click on Next button -> Select your desired destination location and click Next button -> clicking on Next button with prompts -> Click Finish button when the setup is successful.



3 Malwarebytes will automatically launches after that, you will see a warning message pops up and asks you to update the program. Make sure the program is the latest version and then click on Scan Now button to start a system scan.


4 The virus scanning will take several minutes to complete. When the scan has finished all threats will be showed in the scan results, ensure that all of them have been selected and then click on Remove Selected button to all threats. All the malicious files and registry keys on your computer will be quarantined.


5 You may be required to restart the system to completely remove pop-ups.

Max Spyware Detector iocnMax Spyware Detector

Max Spyware Detector is a powerful tool which can protect your computer from different kinds of malware including spyware, adware, browser hijackers and other infections with advanced technology. Malicious browser plug-ins, extensions, browser helper objects and other unwanted programs added by malware will be detected and deleted from the PC fully with this security software. If your computer is invaded by adware or other malware that cause constant pop-ups, it’s suggested that you run this tool to scan the system for suspicious threats and clear them with the full version.

1 Click the icon below to download Max Spyware Detector.


2 Run the Max Spyware Detector Download Manager file to download Max Spyware Detector -> Once downloaded, install Max Spyware Detector by following Max Spyware Detector Setup Wizard. The software will automatically run once the setup has finished.



3 Click on Live Update button in a pop-up window by Spyware Detector for the latest updates in the lower right corner of your screen. Then run Max Spyware Detector to perform a scan of your PC for threats.



4 When the scan has completed, click on Fix Issues Now button to remove the threats detected. Please note that you need to upgrade to the full version to completely.



Friendly Reminder:

To completely get rid of annoying pop-ups from your PC, it’s necessary to keep a real-time antivirus program on your system. It can help safeguard your computer against malware threats and remove viruses effectively. Moreover, a good firewall is also important to protect your computer security because it is able to prevent unauthorized access to or from a private network and prevents untrusted data from ever reaching the LAN. To keep away unwanted pop-ups, you need to be more careful when surfing the Internet. Don’t download software or files from unsafe websites and never visit malicious websites. Don’t click on those tempting pop-ups when you are redirected to unknown sites by accident.

If you are facing pop-ups, please follow the guide in this post to deal with it quickly. If none of the manual removal guide works, please use a professional anti-malware program to scan for the threats and delete them completely.


The following video offers a complete guide for redirect virus removal. You’d better watch it in full-screen mode!

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