How To Remove

How can I remove virus? For the past weeks my search engine was changed to some spam websites. The search results would been redirecting to spam websites that contain pop up ads, online sales and services that I did not want. It happened no matter what I searched. I ran the antivirus on computer but it could not detect this virus but other potential risks only. Since then I’ve had several virus removal technicians work for hours on end trying to find the redirecting virus but no one can find it. I could not use the computer for anything because the feat that the virus might steal my passwords or personal data. What should I do?


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What Is is a browser hijacker which hijacks default search engine and homepage of web browsers on your computer. We all know that most browser hijackers are attached to other installers in order to sneak onto a computer. This browser hijacker is one of them which may be implanted on other installers like freeware, shareware and similar programs that can be downloaded through the internet. As long as this browser hijacker is installed, it makes changes without permission, especially web browsers. For starts, it hijacks homepage by adding its link to default homepage setting. As a result, this website can be automatically opened once users run the infected browser. The added risks to this website is that you are constantly given some unrelated search results no matter which keyword you type in its search box. That is a very dangerous way to search. So the search engine of this browser hijacker is not safe to use, as if it keeps showing risky search results that may contain pop up ads, virus and potential unwanted downloads. And if by chance you click on something malicious, you will get your computer infected by more threats since you do not get it right the first time. “Do not use any unfamiliar search engine” is good advice whether you are browsing the web, downloading programs or uploading any data to the web. It does not mean that every unknown search engine or search site is dangerous. That is a connection between browser hijacker and unknown search engine or search site.


Unlike other browser hijacker which hijack web browser homepage, browser hijacker is more about redirection. Once we put the link in search box directly and click to visit this page, we may be redirected to other websites first, according to computer experts who try it before. The annoying redirection makes the computer and web browsers incredibly dangerous. After the redirection, we may find that we are forced to visit some other websites like online shopping site, news site and even search engines. redirect


After you try visiting it directly by entering its link in address bar, you can close all tabs and put its link in address bar again. This time, we may find that it will automatically open without any redirection. However, once this site has hijacked the default homepage and search engine, it will take control of what you browse. As long as this browser hijacker controls web, it will push you our of the comfort zone. ads 1


When you use this browser hijacker to search, browsing safety is a important concern when you click on any contents provided by it, and it is often unsafe to have risky search results and advertisements to pop up on screen. And never underestimate the advertisements offered in search results, because some of them may carry computer viruses which will be downloaded after clicking.

The best way to avoid being trapped by browser hijacker is to remove completely from web browsers and system.


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What Potential Risks Will Browser Hijacker Bring To Computer?

In terms of browser hijacker like, forcing users to use its search page or search engine is the first thing to do. It will directly add its link to homepage setting. When you are not aware of using any search engine and utilize it, what you do will be recorded. Some browser hijackers will make what personal information they will collect when they are used since some search engines are owned by online marketing company. The information browser hijacker collects about you when you visit or submit certain personal information through the search website. The information may include, but is not limited to your

e-mail address full name;
mailing address;
telephone number;
date of birth;
IP address;
payment information;
information about your background, interests, health, education, career goals, and shopping preferences; and
any other information which you provide to us through our website

When you submit some sensitive information which are your own, you might reveal them to third party without notice. For a browser hijacker which collects information for third party advertisers and marketers, it will share your personal details to them. When you submit personal information to advertisers by way of, for example by completing a registration or offer form, all or a portion of the personal information that you submitted provided to its developers, through this website may be submitted to advertisers or other marketing companies, which they will in turn use to contact you for their own purposes, which may include solicitations for goods and services or even advertising. In fact, by agreeing to installing this browser hijacker at the beginning, whether notice or not, you are agreeing to this collection and transmission of the Personal Information to third parties. redirect 2


Besides collecting sensitives information from computer, browser hijacker may also introduce others on computer. Whether you notice or not, additional extensions, ad-on and plugins will be added to Google Chrome, Mozilla Firefox and Internet Explorer. Some kind of browser hijackers do not harm your computer, but they do bring more threats to computer, such as hidden processes, hidden threads, hidden module, hidden services, hidden files, hidden Alternate Data Streams, hidden registry keys and inline hooks.




How Does Spread Through The Internet?

Despite computer experts emphasis again and again that you should check additional bundles before installing programs, most computer users just do not pay attention to it. To legally get installed on computer, most browser hijackers are attached to third parties. Freeware and shareware are the most possible carrier of browser hijackers, adware, Trojan virus and potential unwanted programs. The findings also match other recent surveys, such as one from victim who get Google infected by virus after installing free games application. The unawareness of additional bundles is a factor of being hacked by browser hijacker. Most of time, the developers of browser hijacker will make a deal with other developers of freeware or shareware to add the browser hijacker process to other installer. Instead, the developers of freeware and shareware will get paid after the browser hijacker is installed and activated. Since this would be dangerous when install third party, at least pay attention to what additional will be downloaded. This could avoid many unnecessary troubles if you check every installer at the beginning.

Attaching to other installer is the foundation of a successful start of browser hijacker whether it can be automatically installed on system once you do not uncheck it in check box. And the intention of it is super clear that it only needs to be installed.after that, its link can directly add to homepage without any authorization as long as its process is installed completely. Do check all installers before installing is not just an advice for inexperienced users but for all computer users. You have to make sure there is no potential unwanted additive are attached to what you download. Know what additives is attached can directly avoid downloading them.




How To Remove

It will not take long for browser hijacker to completely controlled web browsers. The change of browsing settings only take seconds, and after that it can spy on all your activities. Thus, you should get rid of browser hijacker as soon as possible to avoid further loss. Below you will find professional manual removal guide to remove virus.

Note: For unskillful users, efficient removal tool is recommended as the manual removal method requires certain level of removal skills. If you do not have the ability to manually remove malicious links from browser, locate risky registry entries and delete hidden files, you should not try the manual removal method.


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Manual Removal Guide

Main steps
Step one. Uninstall suspicious program from computer
Step two. Delete malicious links from web browsers
Step three. Clean properties settings of web browsers
Step four. Reset web browsers settings to default
Step five. Locate and remove relevant registry entries


Step one. Uninstall suspicious program from computer
You should check what new program is downloaded recently as any one of them could be the main cause of browser hijacker. once the carrier of this virus is installed, it can be automatically installed on system without notice. Since you may not find which program is the exact carrier, you can check all installed programs through control panel.

For  Windows 7 & Vista:

Click the “Start“menu, and then click “Control Panel”. 1

Then, select “Uninstall a program” under “Programs” category.

uninstall a program - Windows 7

In the window that shows all installed programs, find out suspisious program, select it and click on the Uninstall/Change button.

For Windows 8:

Right-click Start menu and select Programs and Features.

Programs and Features

In the opened window, look for suspicious and then click Uninstall to remove it.


For Windows XP:

From desktop, click “Start” menu and then choose “Control Panel” option


In the window that opens, double click the “Add or Remove Programs” link.


Find the risky program you want to remove, select it and then click the “Remove” button.


Step two. Delete malicious links from web browsers
As malware is installed, it modifies the homepage, start up page and search page settings by adding its link to them forcibly. This is the reason why you get this site is that the link of it has been added to homepage. However, if it has hijacked all your web browsers, it mush have changed several settings. It will be difficult for you to delete as you have to delete its links one by one.

chrome iconGoogle Chrome

Open chrome startup page, click main settings icon at the top right corner and move to choose “settings” option from pull-down list


Go to settings page, click “set pages” option.

set pages


Remove link from startup pages window. Then you can leave the start up page box blank or just put “about:blank” or other favorite start up page link into it optionally.

set pages x

Click “OK” to save.

set pages ok

Back to settings page, click “change” option.


Remove link from home page option. Put “about:blank” into it instead or you can just leave it blank.

change x

Click “OK” to save and exist

change ok

So many users complain that why this browser hijacker still appear even all its links are deleted from browser. In fact, besides browser settings, this browser hijacker still add malicious link to properties, which most users will not notice.

firefox iconMozilla Firefox

open Firefox homepage, click main menu icon and selet “options”


go to homnepage setting and remove link from homepage box.

homepage x

ie iconInternet Explorer

Open IE homepage, click main settings icon at the top right corner and then select “internet options” from list

internet options

Go to internet options window, delete from homepage box and then put “about:blank” into it instead.


Do not forgive to click “OK” to save the changes.

Step three. Clean properties settings of web browsers

chrome iconGoogle Chrome:
Find Chrome icon on desktop, right click it first, and then select “properties” option from the drop-down list.


Once the new window is opened, check “target” section and delete which is added after “C:\Program Files\Google\Chrome\Application\chrome.exe”. Delete the unwanted link and leave “C:\Program Files\Google\Chrome\Application\chrome.exe” only. Check it again, click “OK” as it is clear.


Click continue once the “access denied” window pops up

remove (2)

firefox iconMozilla Firefox:
Find Firefox icon on desktop, right click it first, and then select “properties” option from the drop-down list.


Once the new window is opened, check “target” section and delete which is added after “C:\Program Files\Mozilla Firefox\firefox.exe”. Delete the unwanted link and leave “C:\Program Files\Mozilla Firefox\firefox.exe” only. Check it again, click “OK” as it is clear.



Click continue once the “access denied” window pops up



ie iconInternet Explorer:
Find Internet Explorer icon on desktop, right click it first, and then select “properties” option from the drop-down list.



Once the new window is opened, check “target” section and delete which is added after “C:\Program Files\Internet Explorer\iexplore.exe””. Delete the unwanted link and leave “C:\Program Files\Internet Explorer\iexplore.exe”” only. Check it again, click “OK” as it is clear.



Step four. Reset web browsers settings to default

Once you finish the above step, close all web browsers and restart them again. If you still get this browser hijacker, you need to restore all browser settings to default. Do note that once you restore all browser settings to default, the passwords and account information you saved before may be deleted. Do back up them first to avoid data lost.

chrome iconGoogle Chrome

Click main menu icon at the top-right corner, click “settings” option


Once the settings page is opened, scroll down the mouse and go to the bottom of this page, click “reset settings” (sometimes we need to click “show advanced settings…” to pull down all options first)


Click “reset settings” in the bottom


Click “reset” again to confirm, then all the settings of Google Chrome will be reset to default, including homepage, search engine, new tab page and other browsing settings.


Close all windows


firefox iconMozilla Firefox

Move the mouse to menu bar at the top of homepage, click “help” and then select “troubleshooting information”


Move to the right of this page and then click “reset Firefox” option



As another window pops up, click check the information and then click “reset Firefox”


After clicking reset, the process will automatically activated. Clcik “finish” after the process is done.



Close all tabs and exist Firefox, restart it again to check if all setting are set to default


ie iconInternet Explorer

Run IE, click dear icon and select “internet options”


Click “advanced” when internet options window is opened


Click “reset” button under “reset internet explorer settings”


On the opening window, tick “delete personal settings” option and then click “reset”


Click “close” once the resetting process is done


Close all tabs

Step five. Locate and remove relevant registry entries will add registry entries to computer when it is installed. Deleting malicious registry entries is a important step that most users forgive to do. If the malicious registry entries are not removed completely, the troubles caused by browser hijacker will not be solved successfully.

Click start or windows icon at the lower let corner on desktop, search “regedit” on computer. And then click “regedit” program


As a result, the registry editor will pop up. Click “edit” and then choose “find”


Once the search box pops up, put into it and click “find next” option registry


To completely remove, you should scan the entire system with removal tool if you can not ensure all traces are removed. Do not leave any file or data on computer as it will be easier for virus to come back.





The following video offers a complete guide for virus removal. You’d better watch it in full-screen mode!

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